At keepwarmcup, your privacy is our top priority. We are committed to safeguarding your personal information while delivering quality products and services. This Privacy Policy explains how we handle your personal data when you interact with our website, place an order, or use our services related to our custom 304 Stainless Steel Thermal Cups.

1. Information We Collect

• Personal Information:
  We collect personal details such as your name, address, email, phone number, and payment details when you place an order. This information is essential for order processing, shipping, customer support, and communication.

• Order and Customization Details:
  For customized orders, we also collect the specific details of your personalization requests to ensure that your product meets your individual specifications.

• Technical Information:
  When you visit our website, we automatically collect data such as your IP address, browser type, device information, and cookies. This helps us enhance your online experience and improve our services.

2. How We Collect Information

• Direct Interactions:
  You provide information directly when you fill out forms, register an account, or place an order on our website.

• Automated Technologies:
  We use cookies, web beacons, and other tracking technologies to automatically collect technical information during your visit.

• Third-Party Sources:
  In some cases, we might obtain information from third parties, such as payment processors or shipping partners, which support the operational aspects of our service.

3. How We Use Your Information

• Order Processing and Fulfillment:
  Your personal data is used to process orders, manage deliveries, and provide customer support.

• Personalization:
  The customization details you provide ensure that we deliver a product that meets your unique requirements.

• Communication:
  We use your contact information to send you order updates, marketing communications, and important announcements. You can opt out of marketing emails at any time.

• Website Improvement:
  Aggregated technical and usage data helps us understand how our site is used, enabling us to improve our website and product offerings.

4. Data Security

• Protection Measures:
  We implement industry-standard security practices including encryption and secure server protocols to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

• Access Controls:
  Only a limited number of employees and trusted third-party service providers, who agree to maintain the confidentiality of your information, have access to your personal data.

5. Sharing Your Information

• Third-Party Service Providers:
  We share your information with third-party providers (e.g., payment processors, logistics partners) solely for the purpose of fulfilling your orders and ensuring smooth operation of our services. These providers are required to maintain the confidentiality and security of your information.

• No Sale of Personal Data:
  We do not sell, trade, or rent your personal information to third parties.

• Legal Requirements:
  Your information may be disclosed if required by law, to protect our rights, or to comply with a legal process.

6. Cookies and Tracking Technologies

• Usage:
  Our website uses cookies and similar technologies to collect information about your browsing activities. This information helps us enhance your user experience, analyze website traffic, and deliver targeted marketing.

• Control:
  Most web browsers allow you to control cookies through browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

• Access and Correction:
  You have the right to request access to, and correction or deletion of, your personal information stored with us.

• Objection and Restriction:
  You may object to or request restrictions on how we process your data.

• Contacting Us:
  To exercise any of these rights or if you have any questions regarding your personal information, please contact our customer support team at keepwarmcup.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will indicate the effective date. We encourage you to review the policy from time to time to stay informed about how we protect your data.

10. Contact Information

For further inquiries, concerns, or to exercise your rights regarding your personal data, please contact us at:
Xóm Rồng, Nghi Thiết, Nghi Lộc, Nghệ An
Email: [email protected]
Phone: 0817991628

By using our website and placing an order, you consent to the collection and use of your personal information as described in this Privacy Policy. Thank you for trusting keepwarmcup with your personal data and for choosing our premium personalized thermal cups.

Feel free to modify any section to better suit your specific business processes or to include additional details relevant to your operations.