🪵 Payment Method

To provide a safe and convenient checkout experience, Keepwarmcup accepts bank transfer payments only, through all major banks in Vietnam. Please review the following information carefully to ensure a smooth transaction.

1. How to Pay

After placing your order, we will send the bank account details (account name, number, and bank branch) via:

You can complete the payment using your bank’s mobile app, ATM, or at a bank counter.

👉 Please ensure the transferred amount exactly matches your order total, including the fixed shipping fee of 30,000 VND.

2. Supported Banks

We accept transfers from all major Vietnamese banks, including but not limited to:

  • Vietcombank

  • BIDV

  • Techcombank

  • VietinBank

  • Agribank

  • Sacombank

  • MB Bank

  • VPBank

If your bank is not listed, please contact us for confirmation before making a transfer.

3. Payment Confirmation

Once you complete the transfer, kindly send us the payment confirmation (a screenshot or photo of the receipt) via:

Please also include your order number and full name to help us verify your payment promptly.

4. Order Processing

  • Orders will be processed and prepared within 1–2 business days after payment confirmation.

  • If we do not receive payment confirmation within 3 days, your order may be automatically canceled.

5. Security & Privacy

Your personal and banking information is handled with the utmost confidentiality.
We do not share your data with any third parties.

6. Need Help?

If you have any questions or need help making the bank transfer, feel free to contact us:

Our team is happy to guide you through the process to ensure your order is completed smoothly.

🧡 Thank you for supporting Keepwarmcup and our handcrafted rattan lighting. Every purchase helps us keep the art of natural craftsmanship alive.